Costco is reducing US store opening hours as the panic-buying mayhem continues and employees complain of ‘exhausting’ working conditions


Costco coronavirus

Costco is cutting back its US store opening hours on Monday.
Under the new schedule, stores open at 10 a.m. and close two hours earlier than usual between Monday and Friday – at 6.30 p.m rather than 8.30 p.m.
A note on its website indicates that its new shopping hours for the elderly and disabled will not be impacted by these changes.
The reduction in opening hours comes after reports from store employees of “exhausting” working conditions as stores continue to be overrun with shoppers.
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Costco’s US stores have experienced a surge in shoppers in recent weeks as concern over the spread of coronavirus intensifies.

Because of this, the chain has been forced to implement new restrictions in its stores – limiting the number of people allowed in the store at any one time, placing a cap on purchases of in-demand items, and pulling its much-loved samples among other things.

Now, it is following the lead of some of its competitors, such as Walmart and Target, and reducing opening hours across US stores from Monday, March 30. Under the new schedule, stores will continue to open at 10 a.m. but close two hours earlier between Monday and Friday – at 6.30 p.m rather than 8.30 p.m. Weekend hours will stay the same, however.

A spokesperson for Costco did not immediately respond to Business Insider’s request for comment. A note on its website indicates that its recently launched exclusive shopping hours for the elderly and disabled will not be impacted by these changes.

The change in its opening hours comes after reports from store employees about chaotic and “exhausting” working conditions where they are racing to keep up with the surging demand.

A group of store workers told Business Insider’s Shoshy Ciment that they are feeling overworked and under-protected, especially as Costco hasn’t announced any additional paid time off during the crisis.

“Our leaders in the company have dropped the ball,” one employee from an East Coast store told Business Insider’s Shoshy Ciment. “We are thanked for maintaining the standards of Costco but are not assured that we will be compensated fairly if we contract the virus.”

SEE ALSO: The world’s biggest retailers are using their factories to create hand sanitizer and hospital gowns and donating millions to help fight the coronavirus pandemic


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Source:: Business Insider

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